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Which one of the following best describes a nonfinancial performance measure contained in most balanced scorecards?

 

 

 

 

a. Customer response time.

 

b. Materials purchase variante.

 

c. Overtime used.

 

d. Increase in sales.

 

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Question ajoutée par mohamed Hakim CMA CPA Candidate , Accounting Manager , Andersen saudi arabia
Date de publication: 2015/05/12
Utilisateur supprimé
par Utilisateur supprimé

Answer A  is the right option .

FITAH MOHAMED
par FITAH MOHAMED , Financial Manager , FUEL AND ENERGY CO for transportion petroleum materials

a. >>>>>>>>>>>>>>>>>>>>>>>Customer response time.

Muhammad Mostapha Masoud
par Muhammad Mostapha Masoud , financial accountant , arabia group for manufacturing, trade and investment

Choice A is the correct one

 

customer response time is a measure used to evaluate the efficiency of internal business process.

mohamed Hakim CMA CPA Candidate
par mohamed Hakim CMA CPA Candidate , Accounting Manager , Andersen saudi arabia

good answer from all

_________________

 

 

ايمن محمد عاطف محمد
par ايمن محمد عاطف محمد , Director of the control and regulation unit , ACOLID

The balanced scorecard is a strategic planning and management system that is used extensively in business and industry, government, and nonprofit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals

It includes the following four perspectives: financial, internal business process, customer, and growth and learning

.

a. Customer response time.

Mir Mujtaba Ali
par Mir Mujtaba Ali , Internal Audit Manager , Confidential

a. Customer response time....................

عبدالحميد عفلي
par عبدالحميد عفلي , متصرّف مسؤول المحاسبة العامة والنزاعات الجبائية , الشركة الجهوية للنقل بالقيروان

a. Customer response time.

 

حسين محمد ياسين
par حسين محمد ياسين , Finance Manager , مؤسسة عبد الماجد محمد العمر للمقاولات العامة

agree with answers >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

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