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Ok experts let's discuss this "Sales means to serve!" Customer service is the name of the game!

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Question added by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services
Date Posted: 2015/05/23
Yuliya Lukoshyna
by Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev

Usually there are no sales without client or customer service. Agree with Mr. Jetley. Just the unique, demanded and well known product doesn't need the service of customer (client). If there is no competitors in market. But the bad service could stop the sales even of such products

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

The word sales comes from a Scandinavian word meaning “to serve”.

Serving the needs of your customers should be the top priority in your business because service will generate the sale. 

The sale will never generate another sale without the service.

 

Ibrahim Hussein Mayaleh
by Ibrahim Hussein Mayaleh , Sales & Business Consultant and Trainer , Self-employed

Any business from A to Z is about customer service. Sales and Customer services  departments are those who are serving the customers directly, but other departments in the company are also serving the customer, but from behind the scenes.

Yes indeed Customer Service is the name of the business game

Deleted user
by Deleted user

With experts

 

Thank you for the invitation

Alex Al Yazouri
by Alex Al Yazouri , General Manager , Al Mushref Cooperative Society

Top Priority with sense of urgency.

Khaled Anwar
by Khaled Anwar , Senior Sales Engineer , "Automotive company''

I agree with the experts answers. Thank you.

Georges Aref Chaoul
by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services

Thank You all very much for your participation, i agree with you Sirs/Madams.

 

"Customer service" is the name of the operation in what it includes:

Product development

Marketing 

Sales process / customer service (literally)

Payment process

After sales services 

Follow up

Mentioned " customer service" is the target of every industry or business to get customer satisfaction and closed sales.

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

fully agree with the answers been added by EXPERTS..................... Thanks