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Can you suggest good ticketing software for IT helpdesk management ? The company should be in UAE

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Question ajoutée par Mohamed Zia Marzook , IT Engineer , Lisec Automation MiddleEast FZE
Date de publication: 2015/05/27
Teferi Tesfaye
par Teferi Tesfaye , Transport officer , Diriba Deferesha General Contractor

 The company should be in UAE ... Manage Engine service desk is thebestYou can check the fresh desk online software

fatehi yousef almaqableh
par fatehi yousef almaqableh , رئيس الفريق . team leader , فرسان للسفر والسياحة

amadeus system in middle east, or saber and galileo in gulf region , specialist emarit.

and there is some company have special system .

Asraf Khan
par Asraf Khan , IT Service Desk Engineer , Xchanging Pvt. Ltd

The best tickteting toll is my openion is HP Open View or Remedy

ahmed El Afifi
par ahmed El Afifi , IT Help desk speccialist , M² Developments

I personally use Spiceworks inventory and help desk.

Sakher Al-Sheyyab
par Sakher Al-Sheyyab , MIS Coordinator , Sakher T. Al-Sheyyab

ERP System such as  "SAP" for small enterprise

Utilisateur supprimé
par Utilisateur supprimé

Remedy this is what we use in big company in saudi arabia

Utilisateur supprimé
par Utilisateur supprimé

ServiceNow. It is the best ITSM service management tool with all the ITIL functions.

Mohamed ELOUANDALI
par Mohamed ELOUANDALI , assistant technique , B2S

Jira Sofware is designed so that every member of your development team can plan, track and deliver great software.

 

Shahbaz Sayeed
par Shahbaz Sayeed , Travel Executive , Fursan Travel Agency

in my opinion sabre is the best but amadeus also good and some companies use own sotfware also depend on there requirement and security purpose thanks.

khaled khan
par khaled khan , EDP /Application IT and Admin Support , Fawaz Al Hokair (NESK)

I would suggest SPICE WORKS

Sheref Zayed
par Sheref Zayed , مدير شركه سياحه , امبريال جروب للسياحه

The best GDS is Amadues , the most using by the airlines 

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