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A good customer should not change his shop, nor a good shop change its customers. Do you agree!?

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Question added by Georges Aref Chaoul , Business Unit Director - Consumer Services , Kaizen Asset Management Services
Date Posted: 2015/06/05
Nida Al-Ghzawi
by Nida Al-Ghzawi , General manager , Events and Fun

A word of mouth is number one sales advertisement on the world Wright now, that's way a customer can change a shop, but a good shop with great employees will always maintain a customer and gain other customers.

Elke Woofter
by Elke Woofter , Project Assistant , American Technical Associates

A good customer/buyer will give you70% of his/her business,20% to his tear2 vendor and10% to his3 tear supplier .......

Therefore my answer is no ..... and remember you may not be able to supply your customer with everything he/she needs.

Treat your customer/buyer the best way you can and your buyer will come back to you.

Khaled Anwar
by Khaled Anwar , Senior Sales Engineer , "Automotive company''

The customer can change the shop according to his evaluation to the quality and the price. so the shop must satisfy the customers and keep them loyal to the shop. 

Muhammad Adeel
by Muhammad Adeel , Sales And Marketing Executive , TANZEEM HEAVY EQUIPMENT RENTAL LLC

Loyal Customers are the main source of earning for any Business. But it doesn't mean we should not focus on new customers. And the customer will only change shop, if he or she is not satisfied with your product or service.

Vinod Jetley
by Vinod Jetley , Assistant General Manager , State Bank of India

I agree to the second part in part that at least they should retain customers. For that, they have to have satisfied customers.

Ramesh Sehgal
by Ramesh Sehgal , Chief Financial Officer , How United Services WLL

A good customer should provide an objective feedback to his service provider and give fair chance to him/them to improve. However, in case the vendor does not improve in a reasonable period and does not provide value of a customer money/time, a wise customer must move on and he is accountable to his own customers too to provide service at affordable prices.

Subhranshu Ganguly
by Subhranshu Ganguly , Quality Analyst. , WIPRO

A  customer can always change shop. As a marketing professional it is my job to see that the the customer is converted into a promoter. 

Emad Mohammed said abdalla
by Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

NO thats not true ,,, and i disagree with that.........................Thanks.

waleed zaki
by waleed zaki , Business Unit Managing Director , ValleyChem Co,Chemical Raw Materials ( coatings ,plastics , oil,….etc)

no,  I don't agree the world is changing and every thing in it  too

Arnold Gutierrez
by Arnold Gutierrez , Business Processing Associate/ Data Entry Analyst , Allsectech Manila Inc.

Always remember that a customer can change his shop, when a customer  increase his salary and have more money his taste/ wants and needs  vary he can choose best quality of his choice so the shop will need to satisfy the needs of the customer.

Muhammad Moeen Bhatti
by Muhammad Moeen Bhatti , Cluster Incharge , Premier DLC - A project of Beaconhouse Group

i agree with the answer of Khaled Anwer

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