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a.an over-emphasis on customer needs.b. duplication of scare resources.c.difficulties in coordinating across departments.d.overspecialization of managers and workers.e.an inability to solve problemsfor specific customers.
The answer is : Option ( b )
I agree with (B).
However this aspect has to be carefully weighted in multinational organizations, or in any organization which operates in both domestic highly protected markets and in overseas highly competitive markets.
In such case the Multidivisional Structure might become a necessity to avoid cross cultural contamination of the two divisions at the expenses of the one that operates on highly competitive markets.
b. duplication of scare resources.