What is the best way to solve the customer resistance?

1- Try to find the weakness point and go through it.

2- Be flexible.

3- Be intention to reach your goal from this conversation "I will let him accept".

4- Be patient.

1.
Being smart and patient when you Handle the customer resistance , and after handling this resistance you must find another way to earn that customer satisfaction .

- Don't interrupt.
- Don't take the criticism (judgment) personally.
- keep irate customers out of the public eye.
- Don't blame.
- Don't argue.
- Be warm and friendly.
- Be professional.
- No false promises.

to listen carefully , do not take anything personal , do not be emotional , and then everything well be just fine , trust in yourself that you can handle any customer and you will ..

In every aspect of best service delivery customer service phase, the best way to solve the customer resistance including many points which needs to focus by every individial key account manager.
All the customer need is how their key account manager resolve their concern, through which aspects, how much time required in order to accquire approach for OTR i.e.
On-Time Concern Resolution.
If you follow the main asepcts, your customer service performance would be significant above desires.
That includes: a) Customer Is Always Right.
b) If Customer is wrong, follow point "a".
c) Have patience.
d) Let the customer speak first.
e) Understand the customer's need and approach for OTR (On-Time Concern Resolution).
Syed Waqas Saghir Internet Marketing Expert, SEO Consultant, Social Media Evangelist.

Resistance is a case of the customer having some hidden problem with your product or service.
You need to have him during your discussions let you know his real issue.
These vary from - 1.
Personal preference for another product 2.
A bad review of your product by a friend 3.
Some personal connection to the other competing supplier 4.
Lack of knowledge of the product so he is afraid to ask questions on same

make them feel like they are the boss

there are allot of customer moods, but I will give you the best ways to many of them !!1st.
Just try to be professional listener.2nd.Tell him, on right, and views correct.3rd.
Gives a good solutions

understand the nature of issue.
Don't speak until the customer is talking.
take your time and ask your senior manager for help.

Full knowledge of all the technical aspects

Find weaknesses in the services provided and treatment Listen to customer complaints and taking them seriously Flexibility with customers and with their faces smiling