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A secretary with effective communication skill which includes professional drafting skill and effective vocal communication skills in the diplomatic manner will be ideal as he would be frequently dealing with clients, managers, subordinates who may approach the secretary in various unpredicted situations. So a secretary should be able to convince him in most effective manner that the other party feels satisfied and consolidated
Ability to listen and understand different dialects of the language media and put up the draft with minimum distortion in meaning together with computer primary skills, decent dressing and good manners are the per-requisites for a secretarial job.
When hiring for your secretary look for these3 components:
1. Verbal messages - The words she/he choose
2. Paraverbal messages - How she/he say the words
3. Non-verbal messages - Body Language
These3 components are used to send clear and concise messages also to make sure that messages are clear understood.
Listening, I mean to let others talk to know what's needed before talking too much.