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What does it take to be a good customer service person?

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Question ajoutée par Dauda Abubakar , Customer Service , United Bank For Africa
Date de publication: 2015/06/20
Tanveer Dahri
par Tanveer Dahri , as a cashier , kfc

Good customer service agents which are managed efficiently by an excellent customer service company possess following qualities :-

  1. Fluent Speaking
  2. Good Listening quality
  3. Effective communicator
  4. Intelligent
  5. Patience
  6. Professional Ethics

Vikram Gooinath
par Vikram Gooinath , Senior Systems Executive , Cognizant Technology Solutions

Responding to the Customer with Effective Answers and Timely behaiours.

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