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Communication skills are the most important key to a person's or rather an organisation's success.
verbal interaction is the only way through which a person can connect and understand the each other. Confidence, Communication and Courtesy and the3 most important [C]'s when it comes to soft skills.
Soft Skills being a vast subject to cover is something which is embedded in us and all of us can work on improvising it everyday just one bit at a time, as this is the only portal through which personal and professional worlds can be mastered.
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