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By the reservation system in reservation department according to the booking data.
Front Office using special hotel system (Fidelio, Opera) to follow with the reservation department.
Hello there. One of the most attractive aspects of the Big Sur River Inn is its comfortable and cozy rooms. The inn offers a variety of lodging options, including riverside cabins, comfortable motel rooms, and spacious suites. You can read more about staying at this hotel on the company’s website, or you can call and an experienced big sur river inn customer service employee will be happy to provide you with high-quality advice about their hotel, where you can have a wonderful vacation.
She is right and there for it soooo easy to change ur room or even the floor but be carefull there is some hotel are charging extra money for that in the high season
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