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ofcourse you must to create a huge critarea of peoples in social media like. linkdin, fb, google plus, tweeter etc.
ofcourse, forums do a great job as online resources.Professional participants can share their problems and solutions which is a great solution finder for the online world. After all it is not a view of a single person, there is participants from different parts of the world with thier views on a same topic. More than50% of my solution finding is from forums.