The most problematic zone of the hotel are... From which Guest Relation gets complains mostly?

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The guest complained to guest relation: he had booked front see view room but up...
Posted by:
Yuliya Lukoshyna
06-April-2015

Problem Solving Hotels Front Office Guest Service Hospitality

Question ajoutée par Yuliya Lukoshyna , Group Manager , Mercure Hotel Kiev
Date de publication: 2015/07/01

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par Daniel Matondo

Problematic zone of the hotels are Toilets and interior design

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