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Direct and immediate supervisor/boss had to be assessed and the employee had to be given opportunity to explain the boss feels something lagging from his side.
Real metrics/real quantity of work done had to be calculate.
Also it has to be based on the opportunities provided and what extent he fulfilled or satisfied.
Further what initiatives the employee advanced to do extra bit from his/her side.
what is the value addition from his part and his goad settings and he reached his past goals set by him.