Do you think it's important for small business retail staff and shopkeepers to remember customers' names?

In my point of view, I do believe that it is important for all businesses, large and small alike to remember their customers' names. This is one way of telling them you appreciate their patronization of your company and this will make them feel important. Remembering a customer's name may lead to a fostering relationship which could last a lifetime so even if new competitors arise, you know that you have their full loyalty.

YES! Because we all know what it feels like if someone remember our name for the first contact. And if its from a small business it would be a very good advantage for people will know that they are valued and that the company is capable for whatever encounters in the future. Lets just say, its one of the many ways to simply build trust with your customers. 

Customers love to be addressed by their respective names with respect. For some reasons yes its good

Its a way of showing how important they are ,Understanding their needs and creating customer loyalty.

Remembering customer names is becoming crucial in our time!

It shows respect, it builds strong interpersonal skills, it increase the business image leading to increase the sales figures on a medium term.

its very important and its good image to your company that you have details of your customers

Yes for some reasons, that's why we always keep client profile for our data base to get to know them well. Also this builds connection between customer and the salesperson. 

YES especially the VIP customers. For a small store they can remember those customers that has a power of purchasing.

as per my view as far as possible we should remember the customer and their name.

It is important o any level o staff we are because this is a sign of giving importance to each customer. This would encourage customers to come back again and again which is a good sign of positive relationship to the customer.