How to deal with the irate or angry custmer?

Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.

Question ajoutée par ashraf haridi , TELE OPERATOR , OBEROI HOTELS
Date de publication: 2015/08/09

Apprécier (0) Vues (4) Suiveurs (3) Réponses (2) Report Question

Ajoutez Une Réponse
Inscrivez-vous ou connectez-vous pour répondre.

par MarySophia Muhami , secretary cum receptionist , Cardinal Otunga Nairobi Trust

first listen to why he is irriate and apologies to him/her and give a solution to his complain in the best way possible

Apprécier (0)

Déprécier Réponses () Rapport

par SATHEESH MANI , customer service executive , Universal Hospital

Find out the reason behind the customers irritation or anger and come up with a satisfactory solution within a short period of time

Apprécier (0)

Déprécier Réponses () Rapport

Offres d'Emploi Ingénieur Offres d'Emploi Vendeur Offres d'Emploi Comptable Offres d'Emploi Technicien Offres d'Emploi Informaticien

How do you deal with angry customers who bought your product and did not like it?
Top Answer: <p>There is a law in some countries like UK for example where if a customer is not happy with his ... Voir Plus

Réponses (18)
What tactics can you use to deal with angry customers?
Top Answer: <p>Here the only strategy that works is to listen them out. Agree with whatever they say by stateme ... Voir Plus

Réponses (2)
How do you deal with angry patients (at hospital institute)?
Top Answer: try to listen to them to the end, be collaborative as much as you can, without any interference, because ... Voir Plus

Réponses (4)
How to deal with angry customers face to face?
Top Answer: Be calm, listen to him carefully. The angry customer have a compliant need be settled. So show him your ... Voir Plus

Réponses (5)

Avez-vous besoin d'aide pour créer un CV ayant les mots-clés recherchés par les employeurs?

Obtenir de l'aide