How will you treat a high rate customer who is upset about a cash retract?

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Posted by:
Ibrahim Hussein Mayaleh
10-March-2015

Customer Service Customer Experience Sales

Question ajoutée par tonia tonia , banking service group , first bank limited
Date de publication: 2015/08/11

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par د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

Briefly, you should:

1. Listen to customer

2. Understand the problem

3. Explain the solution

4. Start working on it

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How will you treat a high rate customer who is upset about a cash retract?

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