How will you treat a high rate customer who is upset about a cash retract?

Customer Service Customer Experience Sales

Question ajoutée par tonia tonia , banking service group , first bank limited
Date de publication: 2015/08/11

Apprécier (0) Vues (3) Suiveurs (1) Réponses (1) Report Question

Ajoutez Une Réponse
Inscrivez-vous ou connectez-vous pour répondre.

1 Réponses

par د Waleed , Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center , Multi Companies Categories: Auditing -Trade -Customer service -HR-IT&Internet -Training&Consultation

Briefly, you should:

1. Listen to customer

2. Understand the problem

3. Explain the solution

4. Start working on it

Apprécier (0)

Déprécier Réponses () Rapport

Recherches Populaires

Offres d'Emploi Ingénieur Offres d'Emploi Vendeur Offres d'Emploi Comptable Offres d'Emploi Informaticien Offres d'Emploi Technicien

Ecrivez Votre Réponse

More Questions Like This

Is your Customer Service only treating the symptoms? What are the real challenges to diagnosing a treating a customer issue? See article below.
Top Answer: Thank you for your invitation. Customer Service covers more than one area and they are General, technical ... Voir Plus

Réponses (7)
Call center is very pressurized environment, Have experience a situation when a customer upsets you over the phone and you have to remain calm?
Top Answer: <p>Employees of call centers get calls from customers of different cultures, different natures, dif ... Voir Plus

Réponses (15)
THE WAY YOU TREAT YOUR EMPLOYEES, EXPECT THE SAME , THEY WILL TREAT YOUR CUSTOMERS. ?YOUR VIEW AS SALES/MARKETING / BUSINESS MANAGER ?
Top Answer: <p>Its a give and take process.in my opinion before employess they are human beings and every human ... Voir Plus

Réponses (22)
How is an increase in debtors treated when calculating net cash inflow from operating activities?
Top Answer: Credit transactions are not considered in Cash flow. Voir Plus

Réponses (1)

Produits Par Bayt.com

Utilisez l'Appli de Bayt.com

Communiquez avec les autres et partagez vos connaissances professionnelles

How will you treat a high rate customer who is upset about a cash retract?

Recherches Populaires

More Questions Like This