How the service management is established?

Question ajoutée par shripathi Dosemane , Project Manager , Consolidated Gulf Co W.L.L
Date de publication: 2015/09/13

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The principles of IT service management (ITSM) and those of agile do not necessarily conflict – issues can arise however when organisations implement rigid processes without considering wider service delivery matters, or design and build services without thinking about how they will be operated.

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How the service management is established?

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