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A good customer relation officer's responsibilities should include but not limited to: Building and maintaining client/customer successful business relationships, generating revenue to fund the business, delivering profits and assisting the company/organization with its growth.
In a nutshell, His/her overall objective is to accelerate the business success.
As Mr. Abdul Rehman answer, and in addition to that a good customer relation officer should have the right skills to :Sell, Manage, Solve problems, communicate ...etc
