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اذكر عناصر النجاح فى اكتساب المزيد من العملاء وكيفية تنمية حساباتهم ؟ What are the elements of success in acquiring more customers and developing their accounts?

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Question ajoutée par Abdulbaqi Seraj El-Din , مدير المبيعات والتسويق , مجموعة شركات سمارت ستون
Date de publication: 2013/04/26
Ahmed Abd Al-Rahman
par Ahmed Abd Al-Rahman , Merchandisers Manager , LG Mobiles


1- Provide a very professional customer service.

2- Always be there for any require support.

3- Don't let your customer feels that he's alone after he got the product/service.

4- If you can offer your customers a special offers and let them feels that they are special and important for you.

5- Always make sure that they are satisfied and ask them if you can do anything else to them.
>> Customer Loyalty <

Anita Viherpuro
par Anita Viherpuro , Consultant , Presentte Oy

Every company wants to have competitive advantage, have more customers, sell more products etc.
We can develop our products, do service segmentation and/or streamline our processes.
There is always improvement to do, but when that path is walked to its end and no significant differentiation can no longer be done, what do we do then? Could the wellbeing, motivated and skiled staff be the competitive advantage for the company and its image? Yes it can and it is.
An image of a company is a reflection of what the company is from inside.
We need to be innovative and brave to improve our possibilities and success in today's diverse and challenging business environment.
Reinventing the already existing is not the best way.
Thoughts of my thoughts?

Binod Timsina
par Binod Timsina , Human Resources Business Partner , CG Corp Global │ Chaudhary Group

the elements of success in acquiring more customers and developing their accounts the customer service provider should have following: detailed understanding about service Customer Intelligence allows predictions to be made regarding reasons behind customer behaviors.
customer relationship

محمد بن غرم الشهراني
par محمد بن غرم الشهراني , Broker Manager , Gulf General Insurance Co

تذكر دائما انك عميل لاحدى الشركات او المؤسسات , فبالتالي يوجد اشياء تجذبك لشركة عن شركة اخرى و الاغلب من ناحية تعامل الموظفين ..
لابد ان تكون مرحب بالعميل في اي وقت + تحرص على ابتسامتك + تحرص على التواصل الفعال لخدمتة على اكمل وجة + ان تكون لديك القدرة على حل مشاكله بدون اعطاءه وعود لست قادرا على تنفيذها + الصدق مع العميل بالقول والفعل + ان تكون مستشارا له في حالة اختيارة لمنتج او خدمة تعلم انها ليست مناسبة له و تقدم له النصيحة حتى يحس العميل بوقوفك دائما معة + الاعتذار له عن تاخير او مشكلة حصلت له + اللباقة في الكلام و حسن الهندام.

محمد علي احمد دغريري
par محمد علي احمد دغريري , موظف خدمة عملاء , ncbs

المظهر المناسب اللباقة في الحديث عدم مقاطعة العميل الابتسامة الدائمة في وجه العميل وان كان على غير حق التواصل الدائم مع العميل معرفة مايريده العميل تحديدا مع توضيح ايجابيات وسلبيات طلبه والتوقعات الممكنة مقابلة العميل باحترام والوقف له حال دخولة وفي حال خروجه وتوديعه

Nishanth Ramaswamy
par Nishanth Ramaswamy , Operations Manager , AT Broadband Pvt Ltd

Quality products.
Quality employees.
Quality Marketing.
Quality customer support.
Ability to accept the defects in products and improve.

Malekulashtar Kheyroolla
par Malekulashtar Kheyroolla , Practice Director , Information Asset LLC

Success in acquiring accounts and generating more revenue from them is a continuous process.
While it is important to maintain a relationship with the contact person at the client, it is important to also maintain relationships at a corporate level reaching beyond the individual.
This ensures that the relationship continues even if the person quits or moves to a different position.
One of the most important factors of a successful and long lasting relationship is TRUST.
If you manage to earn it and build on it...you are sure to continue the relationship for a long time with consistent revenue upswing.

TAHANI Alansary
par TAHANI Alansary , مساعدة سكرتارية تنفيذية , شركة الجزيرة العربية للسفر والسياحة

الصدق اﻻمانة التعاون مع العميل سمعة الشركة للعميل التواصل مع العميل على الدوام

محمد صادق عبدالرحمن القاضي
par محمد صادق عبدالرحمن القاضي , National Parts Wholesales Manager , Petromin Nissan


1- After sales professional services.

2- Enhance Product availability.

3- Provide a competitive prices.

4- Create a good relationship with the customers.

5- Handle customer problems professionally and take care of them until the problem solve.
From the above points you will get customer satisfaction and loyalty and this will reflect positively on company profitability.
satisfaction = more customers + more profit

MUHAMMAD BILAL
par MUHAMMAD BILAL , Regional Sales Manager , Petromin Corp, Primo

PROFESSIONALISM BETTER ATTITUDE ABILITY TO CONVINCE CUSTOMERS NEVER LOOSE SMILE WHILE GREETING CUSTOMER

mahmoud sabry maher abdElhameed
par mahmoud sabry maher abdElhameed , مستخلص جمركى , A-M-S

1-الوضوح والصدق 2-كيفية توصيل المعلومه باسهل الطرق 3-الاهتمام الكامل بالعميل
4- الابتسامه 5-الاهتمام بالمظهر

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