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Keep in mind that these3 team members deal with your internal and external customers. Please state examples..
I agree with opinion "Asma Ibrahim" with the addition of a simple observation that if we analyzed the CV by practical experience and previous experiences that we can limit the strengths and weaknesses of each individual, and then we can put the right person in the right place
first of all.... U need to make interview with them and study their practical options very well , revise their cv ... skills , education , experience , whats his goal , ur sense when u talk with him ... why did he leave his ex -job ? his references and how long will he afford his responsibility ... how can he deal with future problems? what are his principles in career life? ....
finally, after all of this make ur decision and put the right one in right job to accomplish tasks goals effectively and efficiently
e.g....
if one of them cant deal with customers in direct way to convince customers such as marketing activities but he is really good in office works , so make him do tasks that he is really good in
other one he can deal with technology , IT , ICDL , SOFTWAR PRO , restore database , entering data in short times and make programs to save files and cds etc .... let him make this
the last one can deal with customers and introduce excellent service , has experience in this field ... can deal with problems , fluent in required specific language ,,, so get job as translator or customer service position
What I have learned from my past experience and using in my working during allocating task is to know the individual dynamics, each of us has its own positive and improvement area and a manager or supervisor must have the assessing skills to find out the best role for each candidate based on his competency and work demand. Likewise, some individual are good in doing calculation and analysis work, while others are good in people management skills and they could be utilized at that point where we need to meet at larger audience, few are good in designing and streamlining the process and this goes on. So based on individual competencies assign the task and manager must have managing the project or assignment on up side.
It depend on the team and the job design structure:
In all cases; the manager when allocate the task either individually or or team-base; should think about the level of autonomy required to complete the task; the available resources and the accountability. It is all about balancing these spans together.
Dear Amal,
Employees considered Aspects needed to fullfill certain tasks are:
Qualifications
experience
skills
performance & quality of work.
personality
appearance
safety
and other aspects can be added according to the tasks.
and for each task some aspects can't be disregarded.
and you can assign them to thier tasks according to your evaluation to the3 employees in each and every aspect.
and the one who gets the higher score in the essential aspects gets the task.
and you should start with the important and sensetive tasks first and then less important and so on.
so that you make sure to assign the bigger responsibilities to your best employee.
i hope you find my answer usefull
Best Regards,
Hi All,
Thanks for your inputs - Assume that the team is working on an common assignment which has huge tasks or targets to meet. How would you assign these employees their work responsibility?
Hi,
I come across these situations I always only look at:
1) What is volume of work they are currently loaded with
2) Who can best understand the end objective of this new assignment
3) Call the team, reallocate work while explaining the new task and who this task has been given and fair reasoning why the chosen one, while ensuring this will not creat conflict among themselves.
And Go!
Identify the critical aspects in the work
Examine the possibility of their ability to receive tasks
1. Skills. Every project or work has different components. Like DB modelling, DBA, Client Side, Server Side, Web sercies etc. Match the skills where they are good at and have experiance in those skills.
2. Work load. Make sure work is not over-loaded. Some indioviduals are good at heavy work-load and some are good at1 job at a time.
3. Critical work. Critical work should go to experianced performers.
4. Acivity sequence management. Resource should not be sitting idle waiting for outher resource output.
As it is your own employees, always keep in mind that their level of commitment won't be the same as yours, or knowledge in that case. Make the mission and visions like a company Anthem, create a set of guidelines on how to deal with internal and external customers, make sure that they''ll know you are in a position to track their records anytime.
In my start-up, I was the point-of-contact for customers for any service-related quieries as well as complaints raised, I have been dealing with them since2 years now and now I know what to do if I hand over this role to an employee or what to expect, what not to trust etc. Have the game with you always.
So, I allocate work based on the fact that I know what they do, now, they can't do what they want provided they follow certain guidelines and rules.
As a Team Head I need to distribute the responsibility in a rational way among the members and this should commensurate with the responsibility to be accomplished. However, in my opinion, following critical aspects to be kept in mind while allocating work responsibilities:
a. Individual’s knowledge, skill and experience.
b. Individual’s interest / knack for a particular task. (This is an important as to get better productivity).
c. Individual's uptake to handle a case in a critical situation.
Considering all the above, the team leader should talk to the individual personally and reasons out why some one is placed for a particular responsibility/task. This will focus the transparency among the team members and they will fell better in accomplishing the task.
Above all, supervising/monitoring all the members activities time to time and guide them accordingly as team leader. No doubt, it will work fine.