How you think one should handle the situation, once caught a shop lifter ?

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How do you face and handle situations of failure, opposition, refusal, and criti...
Posted by:
Shawky Farrag
03-December-2013

Situation Management Situation Analysis

Question ajoutée par Danish Queser , Sales/Customer Services , London Grocer's and Wine Merchants
Date de publication: 2015/10/14

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Asoka Bulumulle

par Asoka Bulumulle , FARM’S Pride Pvt

First of all should follow below method of identity the situation

1. identify fact of issues

2. analyzing & open question

3. listening

4.two way communication

5.praise & appreciation

6, make win-win situation

After cool down the situation have to handle execution of task

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