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How to handle such a customer who is not genuine and been angry?

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Question ajoutée par Utilisateur supprimé
Date de publication: 2015/10/15
Omer Mohammad Awais
par Omer Mohammad Awais , Senior Sales Consultant , Dar Wa Emaar

Depends on situation 

But my personal opinion is when you are going to handle angry customer ( genuine or not genuine) try to handle them very carefully, because you cannot judge who is real customer & who is fake customer, sometimes they are government employees etc , try to handle them very carefully with your positive attitude, cool mind , give him full attention , and try to solve his problem ASAP.

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