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What is the best part of being a customer service representative?

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Question ajoutée par Marco Antonio Mendez , Team Leader / Researcher , Bayt.com
Date de publication: 2013/04/27
Samer Karazi
par Samer Karazi , Store Manager , Villeroy & Boch

Here are some reasons: 1-Interaction with different kinds of people 2-Develop Negotiation Skills 3-Use and develop problem-solving skills 4-Enjoy knowing that you are able to help someone

Darlene Lim
par Darlene Lim , Admin Secretary , Al Emadi Solar

Based on my experience, the best part is when the customer you assisted recognized and remembers your name even if they're speaking with different representative.
Also, adds confidence to all my customer interaction! :)

Mohamed Jadelrab Assoc CIPD
par Mohamed Jadelrab Assoc CIPD , Learning & Development Manager , Accor Hotels

exceeding the customer expectations

Mahesh Biyani
par Mahesh Biyani , Cost Accountant , Oman Environmental Services Holding Co.(S.A.O.C.)

1) It helps to know what the customers' think of my product & services.
2) It gives me the opportunity to find the strengths that answers the query and help me prepare my sales force to answer these in advance.
3) Human nature being same , it teaches me to take some wins with some losses everyday with gratefulness.

Gbenga Omoniyi
par Gbenga Omoniyi , ASP/SPOC. (Authorized Service Provider / Single Point Of Contact) , LM Ericcson Nigeria Ltd

Displaying a high level of humane interaction.....Everyone likes being pampered either professionally or otherwise..

sivagurunathan B
par sivagurunathan B , of Service Engineer

FIRST AND BEST PART OF CUSTOMER SERVICE REP IS WELCOME SECTION.

Utilisateur supprimé
par Utilisateur supprimé

 

Confidence gain and problem sloving skills.

 

Syed Zeeshan Ajmal
par Syed Zeeshan Ajmal , Sales Manager , STOCK IT LLC

Best...Building Negotiation skills, Confidence gain.
Problem solving skills.

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