Here are some reasons:
1-Interaction with different kinds of people
2-Develop Negotiation Skills
3-Use and develop problem-solving skills
4-Enjoy knowing that you are able to help someone
Based on my experience, the best part is when the customer you assisted recognized and remembers your name even if they're speaking with different representative. Also, adds confidence to all my customer interaction! :)
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Mahesh Biyani , Cost Accountant , Oman Environmental Services Holding Co.(S.A.O.C.)
1) It helps to know what the customers' think of my product & services.
2) It gives me the opportunity to find the strengths that answers the query and help me prepare my sales force to answer these in advance.
3) Human nature being same , it teaches me to take some wins with some losses everyday with gratefulness.