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1. Get clear on what great service looks like for your restaurant and write it down.
2. Give your team the tools that they need.
3. Great Service Doesn’t Happen Overnight. There are no fast fixes.
4. Teach Service Every Day.
5. Hire people with a heart for hospitality
6. Write out a training plan and expectations for every position at your restaurant.
7. Give great service to your staff so your staff can give great service to your guests
8. Reward your team for great performance. Create an employee rewards program.
9. Empower your team to go the extra mile for guests.
. Get Inspired. Share your inspiration.
