What is the best solution to a guest complaint rather than complimentary service?

Question

sunil kumar · Answer

accepting the mistake (if or if not),polietly suggesting him to the some other best thing.

Marlon Lapid · Answer

Talk and listen to the guest what is their recommendation .offer the guest into another that will surely be like..then in ivite th again to give much better service  for the next visits

Rana Shoaib Rashid Khan · Answer

talk to customer, sometimes they need a guy in suit talk to them in generous way. accept mistake, be calm and problem solving, say apology.

P A Cariappa Appaiah · Answer

Complementary services, is the best one.

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What is the best solution to a guest complaint rather than complimentary service?

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