Why do Restaurant managers ill treat their FOH staff far worse than other professions?

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Date de publication: 2015/11/25

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There is tremendous pressure on FOH staff to deliver exceptional service as they are the face of the brand, the failure or success of the business is very much on customer loyalty and repeat business. FOH are under much more scrutiny in terms of work quality as they are client-facing.

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Why do Restaurant managers ill treat their FOH staff far worse than other professions?

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