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What should I do in situation when supplier send products that do not conform with the required of the tender and procurement contract?

What should I do in situation when supplier send me the products that do not conform with the required terms and specifications of the tender and procurement contract

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Question ajoutée par jen belly
Date de publication: 2015/11/29
Ahmad Al Natour
par Ahmad Al Natour , Laboratory and medical supplies Consultant , UNFPA

Reject the product and look for other offers

Umaru Sanni Tunde
par Umaru Sanni Tunde , Assistant Program Director , Common Wealth Youth Council

Yes for protection of Life and properties.

Chrisine Babirye
par Chrisine Babirye , sales associate , M.H.Alshaya co

you re-book the products back to the suppiers

Hasan Raza
par Hasan Raza , Personal Banker , The Royal Bank of scotland

In this type of situation product should be return back to supplier with a warning note .

Lesley Anne Tampoc
par Lesley Anne Tampoc , Teaching and Learning Assistant , Brighton College Al Ain

Send it back because it does not conform with the required term and specification plus you have LPO's to be sent before buying or orderiNG.

Nadeem Asghar
par Nadeem Asghar , Supply Chain Consultant/Trainer , Independent Practitioner

First of all, there should be safeguards in the system to ensure that such a situation should not occur at all. It is not only a question of protecting your money spent on procurement, it also involves consequences associated with non-fulfillment  of your requirements and resultant delays in completion of the projects. 

So we must have very clearly defined specifications and other requirements while awarding the contract and there should be in place checks to ensure that the manufacturer and supplier both adhere to those requirements. This can be done through verifying the production and supply process at various stages in the supply chain. If the supplier still delivers material which does not conform to our specifications, we must have stringent control over payment stream not to release the amounts and exercise punitive actions as per contract.

Antony Richard Sosan
par Antony Richard Sosan , Senior Project Coordinator , CBRE South Asia Pvt Ltd

Easy. Client or PMC wont accept the material which does not have valid approval. So, Its would be better to send it back and asking for approved materials. Or else, We should start from the point zero to get the material approval, which can be resulted in vain. Even Client can cancel your contract If such things repeat. 

 

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