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Presales is a process or a set of activities normally carried out before a customeris acquired, though sometimes presales also extends into the period the productor service is delivered to the customer.Today i would like to talk about the role of Pre Sales Consultant in IT industry.
Successful career as pre sales consultant is a combination of few characteristic …Individuals part of Pre Sales in IT industry should be better a part of COE (Center of excellence) for any organization. Pre Sales Person is a combo pack of high technical acumen and business values. Understanding the Need of the client from a development perspective is important and then using the managerial skills of high communication, proactive innovation and customer delight focus to achieve the goal and bringing in the business should be a key aim of pre sales consultant. He/She should not be constrained to new learning curves tech or business wise.
To make the business lead matured with customer created by team sales. The more important part to mature the lead is to educate customer in such a way the customer becomes agree to go with solution (which includes customers existing network intelligence and interoperability and capacity dimensioning of the offer to comply with future requirements) offered by team presales
Gather all the information about customers requirement/demand. On the basis of requirements design the most flexible and cost effective solution for the customer.
Technical Assessment, product knowledge, Design knowledge, Business knowledge specially cost,ROI and reliability. Last but not the least, customer satisfaction
to gain knowledge about the technology and take trainings to learn how to deliver the knowledge you earned in a professional way,,
Presales is a kind of supportive role/consulting point for customer and sometimes the sales person. They should be able to tailor the best solution for a scenario provided. They should give the technical answers wherever required; give an idea about the position of product in the market; be a trustful source of information, and also possess the necessary sales or marketing skills to convince the end user.
They should give the technical answers wherever required; give an idea about the position of product in the market; be a trustful source of information
They should market the products.
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