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It means that you value your customer and acknowledge the fact that they are vital to sustain the company and that you respect their opinion, giving them the good customer service that they deserve...(not that you always agree with them, though.)
It implies that we must take care of the customers very well, for they are the reason for the existence and growth of our business.One should not forget the saying that " If we dont take care of our customers, someone else will !!! " Make the customer feel like a King...and you grow your business.
As we are belonging to a service industry we must think positively that the customer is always right.We have to educate them and do the extreme support as we can do.Remember customer is always the KING.
The saying 'customer is always right' has created a movement that has allowed customers to become unruly, abraisive, and disrespectful toward the employees that care for them and because of this it has fallen out of popularity. The customer is important but your employees are just as important and showing them that they matter will go a long way to developing better customer service. Show your employees that they are valued, treat them fairly, and let them know that they deserve to be treated with respect by the customer. Then teach them a few magic phrases that they can use to calm the most annoyed of customers and reign them in, such as 'I will see what I can do', 'I will look into this problem immediately', and 'I will do my best to fix this'.
No. The customer isn’t always right. But you want to make her feel like she is.
working with customers, your goal needs to be the polar opposite of trying to play Sherlock Holmes, by and large. It’s not your goal to make it clear to the customer how inaccurate their position is. Instead, focus on putting yourself in your customer’s shoes, their eyes in your sockets, until you understand why they feel, and in fact “are,” “right.” And make them feel good about it.
"The customer is always right" is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction.
"The customer is always right" is an expression which means customer first, not the literal meaning.
Customer first?....identifying customer needs and providing best possible experience......excellent customer service.
At the day end business are there to add value toward services and manufacturing goods.And the core part the buyers/customers.So they should be given highest priority among all process and part of value network
IT means " he is Always right " don't argue with the client , serve the client , fix your way if he doesn't feel comfort , the Client is very important for now or the in the future .
hear the Client well ( max3 mins )
to give priority of your customer over your opinion.
and to solve the issue of your customer
