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Most certainly. If you can not treat your colleagues well, how will you be able to serve customers well. Like the good all saying goes "Charity begins at home".
Expanding your definition of customer service to include co-workers will lead toward even greater success.
The internal customer chain is just like the external. We are all customers both inside and outside the company or organization.
"Poorly Treated Employees Treat Customers Just as Poorly".
yes, I agree with this concept and I think the hardest work for who work in customer service it's coming after wrong deal or selling.