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Be friendly. People who communicate with a friendly tone and warm smile almost always have the edge. The reason is simple: we are subconsciously drawn to people who are friendly because they make us feel good and bring more enjoyment to our lives.
2. Think before you speak. One of my favorite English Proverbs is “Better to remain silent and be thought a fool, than to open your mouth and remove all doubt.” I find that many people say whatever goes through their minds without putting any thought into what they are saying. As a result they say things that end up reflecting poorly on themselves.
3. Be clear. Most of us don’t have the time nor do we want to spend our emotional energy to figure out what someone else is trying to say. People who are indirect in their verbal communication and who tend to hint at things without saying what’s really on their mind are seldom respected. When there is something you want to say, ask yourself, “What is the clearest way I can communicate this point?”
- See more at: http://www.littlethingsmatter.com/blog////-verbal-communication-skills-worth-mastering/#sthash.uQEDPC0v.dpufBe friendly. People who communicate with a friendly tone and warm smile almost always have the edge. The reason is simple: we are subconsciously drawn to people who are friendly because they make us feel good and bring more enjoyment to our lives.
2. Think before you speak. One of my favorite English Proverbs is “Better to remain silent and be thought a fool, than to open your mouth and remove all doubt.” I find that many people say whatever goes through their minds without putting any thought into what they are saying. As a result they say things that end up reflecting poorly on themselves.
3. Be clear. Most of us don’t have the time nor do we want to spend our emotional energy to figure out what someone else is trying to say. People who are indirect in their verbal communication and who tend to hint at things without saying what’s really on their mind are seldom respected. When there is something you want to say, ask yourself, “What is the clearest way I can communicate this point?”
- See more at: http://www.littlethingsmatter.com/blog////-verbal-communication-skills-worth-mastering/#sthash.uQEDPC0v.dpuf
In fact using verbal communication skills are very important because it is a good method for strong management to resolve problems or conflicts and it' s by the way better than using memos or something as a kind of written communication.
If we want to be able to move up in most any business job , we need to have strong and verbal communication skills with each other to pick up on how the other one was feeling.
