Inscrivez-vous ou connectez-vous pour rejoindre votre communauté professionnelle.
Quality Management System (QMS) This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement.[1] Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality
Principle1 – Customer focus
Principle2 – Leadership
Principle3 – Involvement of people
Principle4 – Process approach
Principle5 – System approach to management
Principle6 – Continual improvement
Principle7 – Factual approach to decision making
Principle8 – Mutually beneficial supplier
relationships
I think you answered the question yourself to some extent. Quality management really depends on business segment, that, to what extent you need to delivery quality.
QMS for Automotive, Aerospace, Medical, Telecom has their own requirements to address specific needs of the industry and hence, quality management is specific to business sectors.
ISO9001 defines a very basic model which forms a foundation for all others industry specific standards. Tools may be different in each stanard, but the model used is Process approach.
Agreed with Amad Salameh
