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With a smiling face eye contact is very important and with full confidence as body language is most important while assisting to a cutomer
Talking with customers is an Art. You should greet customers with your eye contact and smiling, showing positive attitude and a good product knowledge, being polite and respectful, to show accuracy and credibility ,and showing that you are ready to support their needs. You should show enthusiasm while talking and professionalism as well. Your way of talking will show your personality and character with dealing with customers and your skills as well :D
Always reply with smile on face.
Sympathize and feel that if your in the client's shoe you will feel the same way. In that manner you can assist the customer properly and diligently.
Always ready to help with the best possible options and showing it on the conversation.
Talk to passenger with smileing face