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What is the best hotel reservation system or website, in your opinion?

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Question ajoutée par Turky Shuraim , Project Manager , Business Solution Providers
Date de publication: 2016/01/09
Cattleya  Ocampo
par Cattleya Ocampo , Customer Experience Specialist , Alorica

For my personal review, the best booking website in the world is www.booking.com , It not only generate bookings fast (on hotel partner side) but also the leverage of income of a hotel on a daily basis. Easy extranet and very reliable customer support. Compare to www.expedia.com  which has a harder to use extranet and generated very low client number as far as my experience is concerned due to the fact the most expedia clientele are from US-based (on my opinion), customer service is okay but hard to reach, commission wise they are the best with only%, and whereas www.agoda.com, even their extranet is easy to use, their market mainly pull clients from Asia (mostly southeast asia) only too, they did not generate that much profit to our hotel, some marketing managers are arrogant too, you cannot rely on them fully although not all, i prefer to deal with europeans or americans than asian managers, percentage commission wise unreliable percentage (keep on changing because they also have hidden charges which is not well discussed on the meetings).

 

On hotel systems, hotelbeds.com are really very helpful and generate clients but cannot retain relationship with them in some unknown reasons, and DOTW which really generate travelling clients and both with very affordable rates (on client side).

MOHAMED IRSHAD BAHAR
par MOHAMED IRSHAD BAHAR , On boarding Executive , Kliendienst Group

If you compare with international market the website which competes Booking.com and other major websites like trivago, hotels.com, Tajawal. This was a major challenge as a senior agent in the hospitality industry,

The lastminutetravel.com website represent selected hotels and tours to the worldwilde online booking customers and what makes this website special helps the customers to get special discounted rates or early bird offers way cheaper than the market and travel agent offers.Unbeatable price

The trafalgar UK is one of the most visited and inquired website in GCC region for those who like to do budget and luxury travel also fixed departure with city breaks this website represent the easiest way to inquire and information about the itineraries and other travel plans.   

As a travel agent i thoroughly recommend B2B websites like GTA, Hotelbeds,Mikinet,tourico. these are the website which helps to get direct contracted rate apart from XML rates. so many chain hotels are linked with these major companies like dynamic system. early bird and stay offers are well displayed in the system and its user friendly.

Dareen Khoury
par Dareen Khoury , Sales Associate , Salam studio & stores

In my opinion, best system is Opera System because it's easy to use which is reduc the effort and time of reserve any reservation.

and the best websites from my experience as a reservation agen are TripAdvisor and Booking.com

Carla Castillo
par Carla Castillo , Tele Sales Agent cum Admin , 4C Mortgage Consultancy

I will name some of the well known Reservations Website

Expedia

Hotels.com

TripAdvisor

Agoda

 

Nishanth Ganapathy
par Nishanth Ganapathy , Sr Travel Consultant , FCm Travel Solutions of India Pvt Ltd

For international hotel booking www.booking.com seems good.

Best hotel reservation system is Opera, LHW is one the luxuriest booking system around the world.

Zaheer  Yousaf
par Zaheer Yousaf , Manager , CHEEMA MEDICAL COMPLEX & LAB

i USED VARIOUS RESERVATION SYSTEMS BUT I FOUND BEST MAMALKAT AL ASFAR BASED FROM SAUDIA VERY COMPETATIVE RATES

Nduwimana  Robert
par Nduwimana Robert , CHIEF RECEPTION , HOTEL SOURCE DUNIL

IN MY OPINION THE BEST HOTEL RESERVATION SYSTEM OR WEBSITE ARE

Expedia

Hotels.com

TripAdvisor

Agoda

Booking.com

 

ANKUR MISHRA
par ANKUR MISHRA , Travel Desk Executive , Mangal Tours & Travels

Booking.com / Trivago for comparison in different websites

24X7rooms.com also provides the best rate for 5* & plus categories Hotels.

Meryam El Hadioui
par Meryam El Hadioui , 1 mois autant que agent de service et 2 mois réceptionniste. , MGALLERY DIWAN BY SOFITEL et Ibis

For my opinion the best hotel system is FOLS system, it's easy to use.

And for the best hotel reservation website is WWW.BOOKING.COM

Ibrahiima Barry
par Ibrahiima Barry , Kaala Multi-services Intern

Amadeus selling plaform connect

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