When do you decide to use a Customer Relationship Management Program (CRM) and how do you use it to develop your business?

Anytime it needs it is often used when new customers

first of all i heard  about CRM on Google and social media i am very interested in this program so thats why i use this programfor i will do marketing of my business digital marketing like social media adwards when people know about my business then i will meet to people and discusse about my product after that i will convinces them and make customer to develop my my bussines

• Solve Their Requires as Early as Possible
• Collect Information&Respond Quickly
• Design New Thoughts To Develop Program
• Possessiveness
• Should have Patience  

We use it when we plan to improve costumer experience through their expectations and goals. Based in quantitative and qualitative reports. We change some strategies and workflows to better suits costumers, trying to be to most friendly possible.

CRM can be used once the company has developed a database for customers.

CRM can be used in various ways to develop ones business:

- it can be used to evaluate customers' preferences and based on findings promote relevant items.

- it can be used to identity customers' needs, and  thus tackle them.

- it can be used to create a more personalized experience for the customer.

We used it when we were planning to expand business and launch a new product. I was used based on what weaknesses and strengths  we have, and how the competition was in the market !