How to meet client needs and satisfaction?

For me, a direct approach to meet client's needs is to perform survey and the data itself will allow you to produce the goods and/or services your company has to offer. While on the other hand, to meet satisfaction requires the request for feedback for continuous improvements to satisfy them.

listen, understand and have regular conversations about their needs and changing environment ....i recommend regular service meetings in a partnership method. Also statistics are important to track issues that are happening regular to create solutions. Its a very broad subject but this is a basic response.

Before meetings the clients needs and satisfaction , one needs to understand what the client's business requires to perform well . This understanding will allow the service provider to deliver on expectation .

• Meet your customers personally at least once or twice during the time span of the project requirement.
• Customer Service Policy to be defined clearly.
• It’s important that you keep a clear head, respond to your clients’ wishes as best you can, and try to be Be Friendly and Approachable by being polite.
• Even if you’re not able to solve a problem right away respond to requirement messages and keep your clients informed & updated.
• Forsee your Client’s Needs & Go Out of the way to help Them Out. Achieving such a level of understanding with your clients will do magic on your working relationship.
• Keep your Promises.If you miss to keep the promise even though if it’s not in your control, acknowledge quickly and assure it’ll be ready at the earliest.