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Bonjour
le langage professionnel s'apprend il y' a des études conçus pour améliorer sa relation clientèle par exemple ou son échange professionnel en entreprise il faut voir la PNL à titre d 'exemple .
it is also a skill and experience also
It comes initially from the person themselves when they emphasis and talk and elaborate on something. First and foremost, when a person does any public speaking they have to be confident and believe in their words or else they won't sound believable. How to do that? It is a skill of course through experience. Body language is the key of success in speaking that can help a person express through not just words but body.
both cuz u get it with experience then it becomes skill
it will be used as skill not the experience