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What would be the major KPI( key performance indicators) of Administration?

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Question ajoutée par Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd
Date de publication: 2016/01/20
Muhammad kalim Niaz
par Muhammad kalim Niaz , Supply Chain Supervisor , Nestlé - Pakistan

  • using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, Access, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases;
  • devising and maintaining office systems;
  • booking rooms and conference facilities;
  • using content management systems to maintain and update websites and internal databases;
  • managing and maintaining budgets, as well as invoicing;
  • liaising with staff in other departments and with external contacts;
  • ordering and maintaining stationery and equipment;
  • sorting and distributing incoming post and organising and sending outgoing post;
  • arranging travel and accommodation for staff or customers and other external contacts;
  • liaising with colleagues and external contacts to book travel and accommodation;
  • organising and storing paperwork, documents and computer-based information;
  • photocopying and printing various documents, sometimes on behalf of other colleagues;
  • recruiting, training and supervising junior staff and delegating work as required;
  • manipulating statistical data;
  • arranging in-house and external events.

Utilisateur supprimé
par Utilisateur supprimé

quick response and resolved of the queries by client or staff 

Mir Jashim Uddin Ahmad
par Mir Jashim Uddin Ahmad , Office Engineer , Meridian Hospitality Ltd.

Number of response to the queries raised by the clients/customers (employees are also considered to be customer)

neena  neena verma
par neena neena verma , Sr.Back Office Exucutive , Trustline Securities LTD

Revenue improvement

Cost reduction

Process cycle-time improvemen

Increased customer satisfaction

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