Why customer satisfaction is important to the business ?

cause it indicates how customers are loyal to the company

Customer satisfaction is essential for the business growth, it gives you as a company firm market advantage instead of your competitors which reflects positively on maximizing your  market share & your profit also , a leading indicator of consumer repurchase intentions and loyalty ,increases customer lifetime value, reduces negative word of mouth & finally It’s cheaper to retain customers than acquire new ones

Customer is the backbone of any business. We enter into a business venture with the aspect of achieving the best of result and the only focus is how to satisfy our customer be it from any class creed or sex.

All business in the market have only one motto PROFIT and it is possible only when the customer is happy and satisfied.

Think you are a customer going to purchase something, the vendor selling you unqualified products. then you will satisfy with that vendor..same as applicable for your customer too

It's the main objective of having a business, to satisfy your customers.

customer Experience is the main new source of the revenue for the market now days as the Market become more and more Saturated with Products the companies needed to find new ways to attract the the customer in to their business customer with good experience are more willing to spend more money with the company as log as they are satisfied