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Customer satisfaction fundamental goal of the organization and scale of its success, as well as measures to increase the number of customers means increasing the company's share of the market for that service management is a very important customer of the institution
All profit oriented organisations, product and service providers, need enhanced customer relationship in competent environment for their survival.
A CRM system consists of a historical view and analysis of all the acquired or to be acquired customers. This helps in reduced searching and correlating customers and to foresee customer needs effectively and increase business...