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Why customer service department is an important vertical for any organisation?

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Question ajoutée par SHANKAR MANE , Manager , TELENOR
Date de publication: 2016/01/27
Mohamed Oussema Ghdira
par Mohamed Oussema Ghdira , Customer Service Representative , SKYNET WORLDWIDE EXPRESS

Every and each company is dealing with customers, by providing either  goods or services, so we need some one who's to take care about those customers and represent the company.

That's why we  call the person who's doing that  CUSTOMER CARE AGENT or CUSTOMER SERVICE REPRESENTATIVE.  

Marina Nassar
par Marina Nassar , Caller Agent , Smart Source

It gives the image of thevdepartement or the company to gain theconfidencebof the client

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