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First of all, sales person if he \\ she doesn't know his \\ her clients language well, there is no need to contact the client.
If he \\ she knows the language, he \\ she can do the following:
Most important steps in communication skills for sales person:
A sales man is a person who has immense skill on how to sell a product to anyone though their is a communication gap or language barrier , he has more than enough skill to achieve his targets and also to satisfy his customers . ( in short you can also say that a salesman is a person who satisfies his customer by selling the right product at the right price and also achieving his targets inorder to meet the organisational goals also.
Face to face communication, always keep smile on your face, understand the company, their requirement, always appreciate for their decision, fix appointment prior to visit, not to provide any complain or negative points or disadvantage of competitors product or service rather do provide comparison sheet with our product s/service. Do have confidence, be honest, hard worker. keep good personal relationship, use simple and good language, apply good perfume, do not talk too much.
You must know your product and competitor products and their pricing and over above you should be aware of the technical features and difference between & advantages over competitor products. you must believe and trust your product; in order to close your deal. Your positive attitude and caring your client also plays a major role like lifting your client call or replying back when in meeting and calling back to customers once the meeting is completed.
First the Charater of the sales should be have a lot of knowledge and he should be know diffrent langauge to coneccting with the clint Full commitment and persuasion and how to create new ideas impressive
Demonstrate the product to the clients and let them feel it than start to explain about the product benefits and convince the clients to buy the product so at that solution we dont need to know the clients language because they will test the product and some body language from our staff for the explanation to convince them.
Ability to read customers
Acting Skills
Positive language
Calming Presence
Willingness to learn
Persuasion skills
Ability to Handle surprises