Register now or log in to join your professional community.
If words were muted, the body language will tell you everything sales man need to know about the person and their intentions.This is why kids are so skilled at psychology - they do not always understand all the words but they do understand the attitude and the body language of a person.With respect to the appearance, it's a choice on how to manifest one's internal world, and it can be merely observed, and judged, and thus an opinion is born.
here is a book on body language that i recommend to every sales person "what every body is saying". This book will help you identify the different non verbal communications that you and those around you give off. It shows you how you and others naturally communicate using your bodies and what it means. There is also a chapter on Lie Detection. Joe Navarro focuses on different parts of your body and what each behavior means.
