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a) Motivating and coaching internal sales people on how to achieve business sales targets
b) Managing team members KPI's
c) Supporting team managers to increase sales through training on sales techniques
d) Develop and coach effective questioning skills to understand a prospects need
e) Giving feedback on call structure and closing skills through remote listening and side by side coaching
f) Develop action plans to increase performance and productivity of under-performing individuals
g) Support incentives to improve sales and cross-sell opportunities
h) Critiquing appointments to ensure quality is maintained
Develop and grow a successful Outbound team with skills across lead generation, Appointment setting and Tele sales.
I would agree with Mr. Pedro's answer ... Thank You