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one of the most amazing app I've used is gate guro or something like that, i was using it as a daily basis it will inform me about the flight condition on time , delayed or anything and the expected time to arrive it will tell me also if the travellers has left the plane so i can track the client a step by step.
so after the client left the plane you can call him to meet him or check how was his flight.
Whatsapp, I'm working for Sheraton Grand Bangalore and the Entire Hotel Uses Whatsapp from the GM to all Executives
Whatsapp is
the best mobile applications