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What factors can affect the quality of a service?

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Question ajoutée par Rasha Maarabouni , Executive Registrar , Lebanese International University
Date de publication: 2016/02/05
naif al-ghamdi
par naif al-ghamdi , فني , مستشفى الملك عبد الله

speed solution for customer question and problem

Sachin Velayudhan
par Sachin Velayudhan , Senior Manager , Vodafone Shared Services India

Listening skills, Good communication skills and Quick response

eden brooks
par eden brooks , Mayer and sons

Good communication. Good clean appearance. Good time keeping.

SHINY MANOJ THOMAS
par SHINY MANOJ THOMAS , Office Administrator Cum Secretary , Etisalat Facilities Management LLC

A lot of factors such as - Firstly the mood at which we are in

Personality

Attitude

How the other person reacts to us

Leah Ronidel
par Leah Ronidel , Direct Sales Officer , Commercial Bank of Qatar

by giving them quality good customer service. Giving them extra mile of their concern and inquiries.

Sultan Mohamed Hithayathullah
par Sultan Mohamed Hithayathullah , Financial Transaction Executive & UK Project Senior Process Officer , Perot Systems Business Process Solutions Inida Pvt. Ltd & Atos Origin IT Solutions (Siemens IT )

Delay in Communication & Output Delivery, Lack in Follow up & service, Breakage in Knowledge Sharing, Deficiency  in expertise faculties etc.,

A.A.M. Abdul Hannan Hannan
par A.A.M. Abdul Hannan Hannan , Team Leader- MIS , Digicon Technologies Ltd.

FCR,First call resulotion.

Doniza Darnayla
par Doniza Darnayla , Sales Executive , Highmoon Decoration LLC

What was being promised should be given. On time service, means delays should be avoided.

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