Managers always have been challenged to produce results, but also the manager must produce them in a time of rapid technological and social change. Managers must
be able to use this rapid change to produce their results. Both they and the organizations they manage need to
anticipate change and set aggressive, forward-looking goals in order that they may ultimately begin to make change occur when and where they want it to and, in that way,
gain greater control of their environments and their own destinies.The most important tool the manager has in setting and achieving forward-looking goals is people, and to achieve results with this tool the manager must: first, be able to instill in the workers a sense of vital commitment and desire to contribute to organizational goals; second, control and coordinate the efforts of the workers toward goal accomplishment; and, last, help his or her subordinates to grow in ability so that they can make greater contributions.
Management includes diplomatic decision making along with ethical point of view.
