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Did Customer perspective include: right goods and services – right quantity – right quality- right price– right place – right time – right documents?

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Question ajoutée par Hany Helmy Haleem , Director of Warehouses , Nasco Automotive
Date de publication: 2016/02/14
Omar Saad Ibrahem Alhamadani
par Omar Saad Ibrahem Alhamadani , Snr. HR & Finance Officer , Sarri Zawetta Company

Thanks Dear ,

Yes , this is what customers thinking about , and this is called "Rational Decision"

Md Fazlur Rahman
par Md Fazlur Rahman , Procurement Specialist , Engineering and Planning Consultants Ltd

The customers perspective includes all but most important are:

1.    Right goods and services- Product specification where the products serve the perceived needs and wants

2.    Right quality: Product quality meets the expectation of  the customer in terms of outlook, durability, functionality

3.    Right price: Is the price worth to buy the products?

 

4.    Right place: The product must be available to the place where the target customers go for shopping 

Wasi Rahman Sheikh
par Wasi Rahman Sheikh , WAREHOUSE SUPERVISOR , AL MUTLAQ FURNITURE MFG

Correct Answer Add By Mr. Hany <<<<<<

Emad Mohammed said abdalla
par Emad Mohammed said abdalla , ERP & IT Software, operation general manager . , AL DOHA Company

I fully agree with the answers been added by EXPERTS...............Thanks.

Mohammad AL Faris
par Mohammad AL Faris , Logistics and Operations Head , Turquoise Mountain

I think the experts already answered the question.

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