Who are the most profitable customers?

These are the most profitable customers—they’re high-volume repeat buyers that are receptive to new products and services, and are most likely to advocate on your behalf.

To know it better, you need to do segment analysis on the following points:

What is the breakdown of customer profitability segments by channel?

What are the most profitable customers buying?

Which products are most often purchased (of our most profitable products)?

What services do our most profitable customers use?

 

The most important customer is the one who visits your store daily whether he/ she makes a purchase or not but listens to you what u recommend to him/her because you can sell the new and high margin products to them and they would buy it because they trust you not the brand.

All customers are not created equal. It is important for every small business to identify its most profitable customers. But not for the reasons you may think. Deciphering customer profitability can help you grow every facet of your company. More importantly, “You want more customers like your most profitable customers. These won’t just be the customers who spend the most money,” according to MarketingZone.com. “Some of the customers who spend the most won’t be profitable (they’ll be the ones getting the highest discounts and requiring the most time for support). Your most profitable customers will be people who act like a free sales force for you by referring profitable new customers and acting as brand advocates spreading credible, positive word-of-mouth.”

your most profitable customers are those that act like free sales force acting as brand advocate

Most profitable customers are the one's who give relevant feedback to the services provided to them. Whether good feedback or a bad one, a GENUINE customer can always be a relied upon. The simple reason being that it is not criticism here. If they complain about certain things, it is the company's responsibility to act upon so that it creates an effect wherein all the customers are benefited.

Therefore the bottom line here is, Kind of service given to the customers always matters. 

The flow chart could be 

Excellent service - Customer delight - Loyal customer - A profitable Customer!! 

that customer who will give you a good feed back and visit to your store daily and always purchase those products which you recommend

Proactively refer others.

Loyal Customers.

Customers that buy all relevant products/services.

Customers that pay on time.

Customers that are reasonable and pleasant to serve.

 

 

tourist customers are always the mostb profitable customer

Management - Leadership-Business Administration-HR&Training-Customer Service/Retention -Call Center

Every customer is a profitable customer ,We cannot judge the customer, It just matters how we do the best part of our job in convincing them,  

profitable customer are all customer that visit in one store.. it is not about the customer, why all customer can be a potential and profitable depending on the staff inside the store,good customer service will always lead in all customer to be loyal,once customer is loyal he/she will be a profitable customer.