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Is customer service a priority to all levels of management and employees at a company?

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Question ajoutée par Hammad Bin Azhar
Date de publication: 2016/02/22
Doniza Darnayla
par Doniza Darnayla , Sales Executive , Highmoon Decoration LLC

It should always be a priority in all levels of mamangement and even to the employees as the company's reputation relies on the feedback of the customers. 

Emmanuel Wamweta
par Emmanuel Wamweta , production supervisor , Tembo Steel Rolling

Management & its employees are all part of one "vast enitity"- the business or company in general. The major concern for a business or company in general is customer relationship management (CRM); identfying, maintaing & enhancing the lasting relationships with customers. Therefore CRM is a priority concern for all stakeholders in a business or company

Maria Cathricia Galguierra
par Maria Cathricia Galguierra , Executive Admin , Al Suood Al Jadeed Bldg. Cont. LLC

Customer Service is indeed important for a business because it is the department who helps one company to gain clients, maintain its clients and supply or attend to client's needs in that way a business will run through out years and if another client will refer even by words that this particular business or company has a good customer service then more and more clients will come.

Asghar Bilgrami
par Asghar Bilgrami , Dy. Procurement Manager , Systems Industrial Automation

Customer is the back bone of any business. Every department in a company is responsible directly or indirectly to keep customers happy and satisfied in order to keep high growth rate of  the business.

Utilisateur supprimé
par Utilisateur supprimé

Yes, Because customer service is the one first entertain customers complain and assistance.

wimbikayi nhandara
par wimbikayi nhandara , Senior Nurse , he British Veterinary Centre

Surely excellent customer service is a priority at all levels of business and it should be the responsibility of all active employees to ensure that is a reality. It is the cornerstone of continued success in any company and the whole team from the cleaners to the CEO should continuously and actively ensure that the customer always has a fulfilling experience at the company.

mohamed yousif
par mohamed yousif , Purchasing Representative , EMITAC for Toner Cartridges LLC

I an ideal business environment, yes customer is always right and should get exactly what he is looking for. But this is an idealistic model which is not 100% applied due to conflicts created within an organization at which different departments has different targets, Example to that Sales department versus Credit risk department within a bank. 

Melissa Warambwa
par Melissa Warambwa , Personal Assistant , Ziswa and Family

Yes. That is the primary objective of a business...

Rajat Malhotra
par Rajat Malhotra , State Manager Operational Risk , AU small Finance Bank

yes Customer is god in our Banking Sector.so to serve is our priority task.

osamah abdullah arkuk
par osamah abdullah arkuk , الاستقبال وخدمة العملاء , مجموعة فنادق

customer service work is face in the comp

Ron Rheil Garcia
par Ron Rheil Garcia , Area Supervisor , VACCINE NETWORK PHARMACY

Yes, because customer care is the core to business success. Good customer care means more customers.

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